Refund Policy

At Psychic Auras, we are committed to providing the best experience for our customers. We honor refund requests under specific conditions, and our goal is to ensure that any concerns are addressed in a timely and fair manner.

How to Request a Refund

To initiate a refund request, please contact our Customer Support team. Once we acknowledge your refund request, Psychic Auras will debit the unused funds from your account and credit them back to the original payment method within 5 to 7 business days. Upon request, we will provide you with a confirmation number for your records. If you experience any issues with receiving a refund, we recommend contacting your payment provider (such as PayPal or your credit/debit card issuer) directly. Please note that for some financial institutions, it may take up to 30 days for the refund to appear on your statement.

Additional Reasons for a Refund

Refunds will automatically be issued under the following circumstances:

• Account Closure: If you request to close your Psychic Auras account, or if we determine the need to close your account, any remaining unused funds will be refunded.
• Transaction Termination: We may, at our discretion, terminate a transaction to comply with payment processing regulations, credit card industry standards, or legal requests.

In certain cases, such as breaches of our User Agreement, customer errors, technical issues, or potential fraudulent activity, Psychic Auras may choose to issue a refund at our discretion.

Refund Processing Time

- Once we process your refund request, it will typically be credited to your original payment method within 5 to 7 business days.
- Please keep in mind that for certain payment providers or banks, it may take up to 30 days for the refund to show on your account statement.

Grievance Redressal and Queries

For any grievance or query arising, you may reach out to us at the following contact details:

At Psychic Auras, we strive to resolve all issues and refund requests in a professional and efficient manner. If you have any questions about this policy or need assistance, our Customer Support team is here to help. Thank you for choosing Psychic Auras for your spiritual journey.